1. About these terms
This website is operated by ELREY EXPORT LLP under the public business identity ELREY Spice Co. These terms apply to your access to and use of this website. By using the website, you agree to these terms. If you do not agree, please do not use the website.
The website is intended primarily for business and professional users interested in bulk botanical and ingredient supply. It is not an online retail store.
2. Website information is indicative
Product descriptions, botanical identities, origins, forms, technical parameters, packaging information and supply-process descriptions are provided for general business information. They are not, by themselves, a final product specification, warranty, certification, offer to sell or guarantee of availability.
Actual product characteristics and availability may vary by origin, lot, season, processing, testing, destination requirements and the specification agreed with the buyer. The applicable product specification, supporting documents, sample assessment and commercial terms must be confirmed separately for each transaction.
3. Enquiries, samples and quotations
Submitting an enquiry or requesting a sample through this website does not create a purchase contract, reserve stock or oblige ELREY to supply goods. Enquiries are subject to review, product availability, sourcing feasibility, compliance checks and mutual agreement.
Any quotation or proposal issued by ELREY will be subject to the validity period, specification, quantity, packaging, price basis, delivery terms, payment terms and other conditions stated in that document. A binding sale or supply arrangement arises only when the parties have accepted the applicable written commercial terms.
4. Specifications, testing and documentation
Where the website refers to specifications, certificates of analysis, testing, batch identification, traceability or other documentation, the scope and availability of those items are subject to the particular product, lot, agreed specification, buyer requirements and applicable law.
Do not treat general website statements as a representation that every product or shipment carries a particular certification, test result or document. Any certification or compliance status must be confirmed for the relevant product, facility, lot and transaction.
5. Buyer responsibilities
Before placing an order, the buyer is responsible for determining whether the product is suitable for its intended application and whether it meets the laws, regulatory requirements, import conditions, labelling rules and technical requirements applicable in the destination market.
The buyer should provide complete and accurate requirements, including intended application, destination, quantity, product form, technical parameters, testing, packaging and documentation needs. Any agreed allocation of regulatory or import responsibilities will be set out in the relevant transaction documents.
6. Website content and intellectual property
Unless otherwise stated, the text, page design, graphics, photographs, logos, brand elements and other content on this website are owned by or used with permission by ELREY EXPORT LLP and are protected by applicable intellectual property laws.
You may view and print reasonable portions of the website for your internal, non-commercial business evaluation. You must not reproduce, modify, publish, distribute, commercially exploit or create derivative works from website content without prior written permission, except where permitted by law.
7. Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with its operation or security, introduce malicious code, scrape or harvest information in a manner that violates applicable law, or use the website to submit unlawful, misleading, infringing or harmful material.
8. Third-party services and links
The website may rely on third-party services, including hosting, analytics and external websites. Links are provided for convenience and do not imply endorsement. ELREY does not control and is not responsible for third-party websites, services, availability, content or terms.
9. Availability and disclaimers
We aim to keep website information accurate and the website available, but we do not guarantee that the website will be uninterrupted, error-free, secure or continuously available. Website content is provided on an “as is” and “as available” basis to the extent permitted by law.
Nothing in these terms excludes a warranty, right or liability that cannot lawfully be excluded under applicable law.
10. Limitation of liability
To the maximum extent permitted by applicable law, ELREY will not be liable for indirect, incidental, special or consequential loss, loss of profits, loss of business opportunity, loss of data or business interruption arising from use of, or inability to use, this website or reliance on general website information.
These website terms do not replace or limit any rights or obligations expressly agreed in a separate written supply contract, quotation or transaction document. Nothing in this section limits liability that cannot lawfully be limited.
11. Privacy
Our handling of information submitted through this website is described in our Privacy Policy. By using the website, you acknowledge that you can review that policy before submitting personal information.
12. Changes to the website or terms
We may update, suspend or withdraw any part of the website and may revise these terms from time to time. Updated terms will be published on this page with a revised effective date. Your continued use of the website after an update constitutes acceptance of the revised terms, to the extent permitted by law.
Effective date: 1 November 2026.
13. Governing law and jurisdiction
These terms are governed by the laws of India. Subject to any mandatory legal requirements, courts of competent jurisdiction in Pune, Maharashtra, India shall have jurisdiction over disputes arising from or relating to these website terms.
14. Contact
For questions about these terms, contact ELREY EXPORT LLP at commercial@elreyexport.com.